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Professional, User Acceptance Analyst
Tarrytown, NY
Job Description
Professional, User Acceptance Analyst
Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America Headquarters Office, 625 State Street, Schenectady, New York, United States of America Rochester Office, 220 Alexander Street, Rochester, New York, United States of America Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Virtual Req #1186
Tuesday, July 19, 2022
Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!
Full-Time, Exempt
Position can be virtual/remote within New York or Vermont
The User Acceptance Analyst role is responsible for the planning and facilitation of user acceptance testing of MVP products or solutions that impact internal end users and external customers. Specifically, this role assists in enabling these products or solutions are thoroughly tested to ensure they meet business needs and promote an excellent user experience.
To do so, this individual will work closely with key business partners, teams, and stakeholders throughout project design and implementation phases, in addition to educating and coaching the UAT Community of Practice (CoP) participants on the UAT lifecycle and UAT best practices, to further UAT as an enterprise capability and function.
This individual will also be responsible for overall monitoring, risk mitigation, and executive reporting on the health of the UAT portfolio.
Above all, this individual will embody MVP's Core Values - Be Curious, Be Humble, and Be the Difference for the Customer.
Accountabilities
Position Qualifications:
Minimum Education:
Bachelor's degree preferred
Minimum Experience:
Required Experience:
About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com
Please apply and learn more - including how you may become a proud member of our team.
Other details
Apply Now
Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America
Tuesday, July 19, 2022
Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!
Full-Time, Exempt
Position can be virtual/remote within New York or Vermont
The User Acceptance Analyst role is responsible for the planning and facilitation of user acceptance testing of MVP products or solutions that impact internal end users and external customers. Specifically, this role assists in enabling these products or solutions are thoroughly tested to ensure they meet business needs and promote an excellent user experience.
To do so, this individual will work closely with key business partners, teams, and stakeholders throughout project design and implementation phases, in addition to educating and coaching the UAT Community of Practice (CoP) participants on the UAT lifecycle and UAT best practices, to further UAT as an enterprise capability and function.
This individual will also be responsible for overall monitoring, risk mitigation, and executive reporting on the health of the UAT portfolio.
Above all, this individual will embody MVP's Core Values - Be Curious, Be Humble, and Be the Difference for the Customer.
Accountabilities
- Ensuring high level test plans and granular test cases are documented and account for updates to enhanced or new business processes, software, or product functionality
- Facilitating the successful execution of business testing to ensure no critical defects or showstoppers; occasionally assuming role as tester and executing on test cases when appropriate
- Continuously evaluating and identifying opportunities for UAT process improvements that drive quality and accuracy
Position Qualifications:
Minimum Education:
Bachelor's degree preferred
Minimum Experience:
- 5-7 years of professional experience in a multi-disciplined setting, in health care or other consumer-focused business
- Prior experience with leading/ facilitating cross-functional teams
- Self-starter with a high degree of initiative and follow through
- Experience with Lean and Agile/ SCRUM preferred
Required Experience:
- Strong written and verbal communication skills, including ability to facilitate meetings, effectively lead discussions, and prepare/ deliver presentations
- Exhibits curiosity and ability to manage UAT projects independently
- Ability to build and maintain effective working relationships with all levels of management and staff
- Capable of transferring knowledge to existing staff
- Experience in SharePoint preferred, Microsoft Suite required
- Advanced analytical and problem-solving skills to prioritize work and resolve issues using sound judgment to improve processes and drive change
About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com
Please apply and learn more - including how you may become a proud member of our team.
Other details
- Job Family Claims/Operations
- Pay Type Salary
Apply Now
- Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America
- Headquarters Office, 625 State Street, Schenectady, New York, United States of America
- Rochester Office, 220 Alexander Street, Rochester, New York, United States of America
- Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America
- Virtual
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5 to 7 years
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