Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Job Summary:

The Compliance Assurance Analyst will be responsible for supporting and tracking the findings and resolutions resulting from complex audits on a variety of systems, applications, processes, key performance indicators (KPIs) and metrics for NRG Retail brands. This role will also be expected to manage communication with Task Owners, deliverables against assignments and validation of evidence being provided to the Compliance Assurance Team.

Essential Duties/Responsibilities:

• Gather and capture all applicable materials, screenshots and communication supporting the gap closure process, verifying the accuracy of the evidence, and performing quality assurance testing as necessary

• Track open tasks to meet delivery dates, engaging with outside teams leveraging a variety of communication methods, and escalating with Leadership when needed

• Present and communicate with management and key stakeholders the status of open gaps and explaining the expected resolution plan

• Maintain metrics and reporting to monitor progress of the gap closure process

• Provide status updates on individual deliverables and KPI targets on a weekly and monthly basis

• As requested, conduct mini audits, preparing and drafting recommendations into an executable document or report that can be distributed for use

• Create and analyze data, leveraging Excel, SQL, and Power BI to identify the areas that conflict with regulations and spot the trends that negatively impact the customer journey

• Help design, implement, and maintain a robust gap closure process, always seeking best in class process and supporting a continual improvement culture
• Perform other duties as assigned

Working Conditions:

• Remote
• Travel minimal
• Standard 8-5, Monday - Friday, working hours expected
• Availability outside of normal working hours may be necessary and is dependent on business needs
• Reliable internet is required

Minimum Requirements:

• High school diploma or GED equivalent
• 1+ years of retail energy (Electric and Gas) experience
• 1+ years of auditing experience

Additional Knowledge, Skills, and Abilities:

• Task and deadline driven, managing to deliverables
• Manage multiple deliverables in a fast and ever-changing environment
• Embrace change, adapting quickly, with a desire for continuous improvement and growth
• Rapidly assimilate to numerous systems and applications

Physical Requirements:

• Physically in front of a computer, sitting and standing as desired, using standard computer equipment

Why NRG is a great place to work:

* Great company culture!! Voted as a BEST employer by Forbes
* A competitive total compensation package, including annual incentive and/or commission
* Stock Purchase Plan
* Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc.
* Company-paid life insurance and disability insurance
* 401 (k) plan to help save for retirement
* Generous PTO plan, plus 8 company holidays, and 3 floating holidays
* Numerous discounts, including electricity discounts on NRG brands

If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact Careers@nrg.com for compensation information related to this position and other information as required by applicable law. Please include the job title in your request.

Onsite (New York, California)

The salary range for this role is $53,000- $70,000. Pay is based on several factors, including but not limited to education, work experience, certifications, etc.

If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact Careers@nrg.com for compensation information related to this position and other information as required by applicable law. Please include the job title in your request.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.