Job Summary
The Lead, IT Operations (IT Ops Lead) is responsible for managing and monitoring the stability of RouteOne's Production and Test environments. This position will provide support in planning and developing the monitoring of infrastructure, middleware, and applications across the enterprise. The IT Ops Lead will be expected to collaborate with internal and external teams to implement monitoring solutions, provide expertise in management and communication of Incidents that impact the Production or Test environments, and participate in the support On-Call rotation. The IT Ops Lead must have experience with hands-on support of operating systems, network, and middleware across a varied spectrum. The ability to provide technical direction, set expectations, mentor members of the IT Operations team seeking to expand their skillsets, and provide support to the other team members is a requirement to be successful in this position.
Job Requirements
Knowledge
Skills
Abilities
Other Essential Requirements