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Help Desk Technician
San Diego, CA
Job Description
Our client is looking for an IT Help Desk Technician for the Naval Health Research Center in San Diego, CA!
*Qualified applicants must be US Citizens and being able to obtain and/or hold a Secret Clearance*
Tasks:
* Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require coordination and compatibility.
* Provides suggestions as appropriate on situations requiring changes in resources, impacts on established policies, broad program goals, or projected timetables.
* Evaluates new applications software technologies.
* Writes and maintains program documentation.
* Ensures the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services.
* Support the use of programs i.e. Microsoft Office suite, the development and support of database systems.
* Technology assessment support for intramural DoD programs.
* Interface with Command databases to update/consolidate project data, manage projects, add missing information and run queries.
* Maintain editing guidelines and products lists web and server side.
* Develop and manage the Command manuscript approval process web and server side.
* Facilitate equipment tracking, manage equipment, maintain Command inventory and consult on Command procurement.
* Facilitate and support command information management to include the
Information Technology (IT) infrastructure.
* Facilitate and assist government with various HR tasks and provide support web and server side.
* Facilitate interaction between Command leadership and officials
Requirements:
* Bachelor's degree in computer science or demonstrated equivalent years of experience
* Minimum 2 years' experience specifically in an IT environment
* Experience with C++, Java, visual basic and SQL familiarity.
* Current VMware datacenter certification.
* CompTIA Security+, GIAC Security Essentials Certification (GSEC), or Systems Security Certified Practitioner (SSCP) or higher certification such as Certified Information Systems Security Professional (CISSP) or CompTIA Advanced Security Practitioner (CASP+).
* Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides.
* Experience providing technical help desk support to all end users and customers.
* Experience working in military environment with military technical documents including point papers, policies, and messages.
#CJ
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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